Look Out! Helping Guests Be More Aware of Their Surroundings
Guests rarely encounter the housekeeping attendants who clean their accommodations, maintain the hotel’s public areas, and process the hotel’s laundry. The majority of this...
IHG Launches In-Room Digital Experience: IHG Studio
ATLANTA — IHG (InterContinental Hotels Group) has launched IHG Studio, a new digital in-room guest entertainment solution. IHG Studio allows guests to connect and...
Westgate Resorts Launches the World of Westgate Loyalty Program
ORLANDO—Westgate Resorts announced the launch of its first-ever loyalty program, the World of Westgate. The World of Westgate program is for both timeshare owners...
How Hotel Zetta Amplifies Tech-Forward Guest Experiences
SAN FRANCISCO – Hotel Zetta, a San Francisco hotel managed by Viceroy Hotels & Resorts and owned by Pebblebrook Hotel Trust now features new...
Music Sounds Better When Guests Listen to What They Really Want
Some guests get away for the weekend, some are in town on business, and some just come for dinner or to watch the game...
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Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy...
Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility...
The Bentley Hotel Southampton to Join JdV by Hyatt Brand
CHICAGO, Illinois—Hyatt Hotels Corporation announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality,...
Gale Miami Hotel and Residences Partners With Stayntouch
BETHESDA, Maryland—Stayntouch announced a new partnership with Gale Miami Hotel and Residences, a 51-story, 688-room hybrid apartment/hotel in downtown Miami, Florida, set to open...
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