Kimpton Launches New Rewards Program

Kimpton Hotels & Restaurants has launched a new rewards program, Kimpton Karma Rewards, which replaces the former InTouch loyalty program. According to the brand,...

Marriott to Send Geo-Targeted Mobile Offers to Guests

Marriott International has added a new feature to its loyalty program called LocalPerks that sends geo-targeted, mobile offers during a member's stay. Using Beacon...

Marriott Rewards Adopts Geo-Tracking Technology

BETHESDA, Md.—Marriott Rewards today announced FlashPerks and LocalPerks, two new ways for next generation travelers to enjoy instant gratification. Marriott Rewards members can take...

HITEC News: SONIFI Solutions and LG Launch ‘Smart Mirroring’

SONIFI Solutions and LG Electronics USA have launched an on-property trial of "Smart Mirroring," a solution which allows hotel guests to seamlessly display content...

Ask Anthony: Is the Customer Really Always Right?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...

Even Hotels Introduces Chief Wellness Officers For Its Inaugural Properties

ATLANTA—Even Hotels announces that Scott Blakeslee and Dieter Schmitz will serve as chief wellness officers for the Rockville property and the Norwalk property, respectively;...

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David T. Williams at work in his office.

The Legacy of Hotel Interior Designer David T. Williams

“We try to get as much local feeling as possible in each hotel.” These words perfectly summarize the artistic view of hotel interior designer...
Among the Top 25 Markets, San Francisco posted the largest lift in ADR, which resulted in the largest increase in RevPAR in Q1 2019.

STR: U.S. Hotels Report Positive Performance in Q1 2019

HENDERSONVILLE, Tenn.—The U.S. hotel industry reported positive results in three key performance metrics during Q1 2019, according to data from STR. In a year-over-year...
An aerial view of Basin Harbor (Photo credit: Gideon Dariyal Heller)

Stewards of the Land: Five Generations of Hosts Uphold Basin Harbor’s History

Pennie and Bob Beach had unique childhoods growing up on their family’s lodging property at the end of the road on Lake Champlain in...

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