Hyatt Redesigns App for Loyalty Members
CHICAGO—Hyatt Hotels Corporation has redesigned its World of Hyatt app, adding features that enable loyalty members to customize their stays. Available on both iOS...
Caesars Partners With Alibaba’s Travel Service Platform, Fliggy
LAS VEGAS—Caesars Entertainment and Fliggy, Alibaba Group's travel service platform, announced a strategic partnership to give Chinese travelers access to Caesars’ Las Vegas resorts...
Creating Localized Content That Guests Will Actually Use
Personalized experiences are highly sought after by travelers. In an Epsilon research survey, 87 percent of respondents said they are more likely to do...
IHG Switches To Bulk Bathroom Amenities, Eliminating Miniature Plastic Bottles
ATLANTA—IHG (InterContinental Hotels Group) today announced that its hotel portfolio totaling nearly 843,000 guestrooms will switch to bulk bathroom amenities, with the transition to...
Hotel General Managers Share Three Trends of 2019
North Palm Beach, Fla.—Driftwood Hospitality Management (DHM), a North Palm Beach-based hotel management company that operates 70 hotels throughout the United States and Costa...