Marriott’s Frequent Guest Program Ranks No. 1

Marriott's frequent guest program ranks highest among hotel loyalty/rewards programs, shows a consumer survey released April 11. Marriott Rewards received an overall customer satisfaction...

The Benjamin Launches Curated Fitness Regimes

New York City—The Benjamin, a newly redesigned luxury hotel in Midtown Manhattan, has recently expanded its wellness services beyond its renowned sleep program to...

Hilton Worldwide Announces Partnership with DIRECTV

MCLEAN, Va. and EL SEGUNDO, Calif.—A new agreement will make DIRECTV a preferred television supplier for providing in-room entertainment experiences at Hilton Worldwide properties....

Hotel Spas Profit From the Wellness Trend

For a rapidly growing segment of leisure travelers, the days of overeating and lying around doing nothing while vacationing are over. As more and...

Shift in Hotel Retail Impacts Revenues and Profits

Hotels provide retail operations primarily for guest convenience and satisfaction and, in general, are only a small part of total hotel revenue. For the...

Independent Hotel Loyalty Program Makes Big Revenue Difference

PALO ALTO, Calif.—A study published in the Cornell Hospitality Report identifies a substantial increase in spend and stay frequency after a guest enrolled in...

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Wyndham Rewards Announces Expanded Services and New Features

This morning, Wyndham Hotels & Resorts announced the launch of several new features for their Wyndham Rewards loyalty program. Based on the needs of...
Dual-branded Hyatt Place and Hyatt House in Tampa

HRI Properties Breaks Ground on Dual-Branded Hyatt Place and Hyatt House in Tampa

TAMPA, Fla.—HRI Properties (HRIP) and Hyatt recently broke ground on a dual-branded Hyatt Place and Hyatt House in downtown Tampa. The Hyatt Place and Hyatt...
A suite at recently opened Staybridge Suites London-Heathrow Bath Road, part of IHG's existing all-suites brand portfolio.

IHG Plans To Launch an All-Suites, Upper-Midscale Brand in 2019

InterContinental Hotels Group (IHG) today released its earnings results for 2018 and an outline of the company's growth plans for 2019. Recording $27.6 billion...

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