Digital Loyalty

Oracle Pinpoints Drivers of Loyalty

REDWOOD SHORES, Calif.—Oracle announced the findings of two research initiatives aimed at identifying the consumer drivers for loyalty in the food and beverage and...

Ocean House Management Provides Personalized Experiences

It’s only days away from Fourth of July weekend, and the five-star Ocean House resort in the Watch Hill neighborhood of Westerly, R.I., is...

Brands Battle OTAs for Guest Loyalty

The competition between online travel agencies and hotel chains continues to heat up in an ever-evolving marketplace. Online travel agencies have a symbiotic relationship...

Aloft Brand Debuts in Silicon Valley

STAMFORD, Conn.—Starwood Hotels & Resorts Worldwide announced that its Aloft brand has debuted in Cupertino, Calif. Aloft Cupertino is the brand's third hotel in...

Greeting Guests with Gifts

Greeting guests with a little something extra at check in is one of the easiest—and surest—ways to make them feel welcome and foster loyalty....

Recovering from Hurricane Matthew

Dozens of costal communities are still recovering in the wake of Hurricane Matthew, the Category 3 hurricane that swept by the U.S. last weekend....

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Wyndham Rewards Announces Expanded Services and New Features

This morning, Wyndham Hotels & Resorts announced the launch of several new features for their Wyndham Rewards loyalty program. Based on the needs of...
Dual-branded Hyatt Place and Hyatt House in Tampa

HRI Properties Breaks Ground on Dual-Branded Hyatt Place and Hyatt House in Tampa

TAMPA, Fla.—HRI Properties (HRIP) and Hyatt recently broke ground on a dual-branded Hyatt Place and Hyatt House in downtown Tampa. The Hyatt Place and Hyatt...
A suite at recently opened Staybridge Suites London-Heathrow Bath Road, part of IHG's existing all-suites brand portfolio.

IHG Plans To Launch an All-Suites, Upper-Midscale Brand in 2019

InterContinental Hotels Group (IHG) today released its earnings results for 2018 and an outline of the company's growth plans for 2019. Recording $27.6 billion...

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