Ask Anthony: Are Hoteliers Too Focused on Millennials?
Anthony Melchiorri, host and creator of Travel Channel’s Hotel Impossible and Five Star Secrets, loves dishing out advice. From sharing best practices to tackling operational...
Catering to Guests Desiring Authentic Local Experiences
Everyone has that friend on social media who can’t seem to go more than two hours without posting something. Whether it be a gripe...
Texting Guests for Quick Feedback
To entice the all-important millennial demographic, hoteliers are putting their staff with the nimblest fingers to use by engaging with travelers via text message....
Pets Offer Hotels a Solid Source of Revenue
For an increasing number of Americans, leaving behind their furry friends when traveling is no longer an option. The American Pet Products Association estimates...
Palmer House Gives Travelers Opportunities to Connect
Palmer House, a Hilton Hotel, has been catering to travelers in downtown Chicago for more than 140 years. With a long and lush history,...
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Marriott Plans to Add 100 Properties in Europe Through 2026
From the International Hospitality Investment Forum in Berlin, Marriott International, Inc. announced plans to add nearly 100 properties and over 12,000 rooms to its...
Calling His Shots: Industry Veteran Kenneth Fearn Prioritizes Need for More Diverse Hotel Ownership
When Kenneth Fearn entered the lodging industry a couple of decades ago, many of the diversity and inclusion programs that now exist were just...
Cvent Passkey to Integrate With Maestro’s PMS Solution
TYSONS, Virginia—Cvent and Maestro PMS announced an integration between Cvent’s room block management system, Cvent Passkey, and Maestro’s leading all-in-one property management system solution....
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