Ask Anthony: What Will Define Hospitality in 2017?
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...
Wyndham Expands Rewards to 25,000 Hotels, Condos, Homes
Not just content with being named the number one hotel rewards program by U.S. News & World Report, Wyndham Worldwide has innovated again, expanding...
Ocean House Management Provides Personalized Experiences
It’s only days away from Fourth of July weekend, and the five-star Ocean House resort in the Watch Hill neighborhood of Westerly, R.I., is...
Artist-in-Residence Programs Foster Engagement
As guests increasingly seek experiences strongly linked with their destination of choice, it has become more important for hotels to embrace their local communities....
Getting to Know Your Guests
Getting to know guests and anticipating their needs is a key skill for any hotelier. And now, with increasingly smart apps and software platforms,...