Using Mobile To Improve Traveler Loyalty
The mobile-loving tendencies of today’s consumers—particularly those in their twenties and early thirties known as the Millennial demographic—are dramatically transforming how they go about...
Virtual Reality: A New Hotel Amenity
From underwater adventures to first-person shooting games, hotel guests can now experience a range of virtual reality scenes at The Viceroy Group’s Hotel Zetta...
Being Accessible to Guests with Disabilities
“The elevator is over there,” hotel associates have often told Peter Slatin, who, as a blind man, finds the description extremely lacking in clarity....
Travelers Turning to Travel Agents
Amid the chatter of OTAs versus direct booking, it can be easy to forget that up until the internet became a household staple, planning...
Making Wellness a Year-Round Goal for Guests and Owners
This story is brought to you by InterContinental Hotels Group (IHG).
At the beginning of the year, many of us make New Years’ resolutions to...