When Illness Strikes Out-of-Town Guests
Even the most careful of vacation plans rarely take into consideration what to do in case of unexpected illness or injury. While serious accidents...
12 Considerations for Keeping Guests Safe During a Storm
The wind blows, the waters rise, and the lights flicker. How can hospitality providers protect guests? As regions of the country move into the...
WorldHotels CEO Josh Lesnick on an Alternative to Soft Brands
Soft-branded properties are designed to appeal to consumer demand for a more unique lodging experience. With the growth of soft brands, independent luxury hotels...
Why Direct Booking Maximizes Data, Loyalty, and Profits
As hotels struggle with rising costs, many are redoubling efforts to have customers book direct to cut out not only the fees associated with...
Four Takeaways from J.D. Power’s Guest Satisfaction Study
Guest satisfaction is of the utmost importance to hotels, and guests are happier than ever, according to the J.D. Power 2018 North America Hotel...
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3 Ways Hoteliers Can Protect Data With Key Control Solutions
After planning and preparing dream vacations and securing reservations, hotel guests count on the protection and security of their credit card financial data through...
A Louisiana-Style Guest Getaway
Opened in January, the Origin Hotel Baton Rouge, a Wyndham Hotel, is housed in the Baton Rouge Savings & Loan Association Building, which is...
Booking.com: Annual Research Shows New Challenges With Sustainable Travel
AMSTERDAM—Booking.com released research with insights gathered from more than 31,000 travelers across 34 countries and territories, exploring the latest consumer attitudes, priorities, and influences...
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