Three Things Hoteliers Should Know About Personalizing Guest Experiences
Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience. While on-property happenings are certainly...
WalletHub Names Best Hotel Loyalty Programs of 2018
WalletHub has released its 2018 Hotel Rewards Report evaluating loyalty programs at the 10 largest U.S. hotel chains. The personal finance website compared 21...
Best Western Rewards Ranked Among Top Loyalty Programs
PHOENIX, Ariz.—WalletHub released the findings of its hotel rewards program study earlier this month. Best Western Hotels & Resorts earned the number two spot...
Oracle Study Reveals Travelers’ Preferences and Perceptions of Hotel Loyalty Programs
When it comes to choosing where to travel and stay on their journey, many consumers are looking to social influencers for aspirational recommendations. That's...
Using Mobile To Improve Traveler Loyalty
The mobile-loving tendencies of today’s consumers—particularly those in their twenties and early thirties known as the Millennial demographic—are dramatically transforming how they go about...