Earn More Loyal Guests by Getting Reservation Sales and Marketing Teams on the Same...
For decades, the reservation sales team has been the last stop at the morning debrief in terms of understanding how a hotel is performing...
Wyndham Launches New In-App Planning and Booking Tool: Road Trip Planner
At the height of the pandemic in September 2020, Wyndham introduced its Wyndham Hotels & Resorts mobile app to serve as a foundation for...
Hyatt Adds Joie de Vivre Hotels To Loyalty Program
On Tuesday, Hyatt added Joie de Vivre Hotels to its loyalty program, World of Hyatt. The continued program expansion follows the recent addition of...
U.S. News Reveals 2018-19 Best Travel Rewards Programs
Washington, D.C.–U.S. News & World Report this week announced the 2018-19 Best Travel Rewards Programs. The annual rankings identify 25 hotel and airline loyalty...
How Hotel Loyalty Programs Started and Why They Stuck
It was IHG that was first to market with an amenity that dramatically impacted the entire industry—the first hotel loyalty program, says William Meyer,...