Kimpton Launches New Rewards Program

Kimpton Hotels & Restaurants has launched a new rewards program, Kimpton Karma Rewards, which replaces the former InTouch loyalty program. According to the brand,...

Marriott to Send Geo-Targeted Mobile Offers to Guests

Marriott International has added a new feature to its loyalty program called LocalPerks that sends geo-targeted, mobile offers during a member's stay. Using Beacon...

Marriott Rewards Adopts Geo-Tracking Technology

BETHESDA, Md.—Marriott Rewards today announced FlashPerks and LocalPerks, two new ways for next generation travelers to enjoy instant gratification. Marriott Rewards members can take...

Marriott’s Frequent Guest Program Ranks No. 1

Marriott's frequent guest program ranks highest among hotel loyalty/rewards programs, shows a consumer survey released April 11. Marriott Rewards received an overall customer satisfaction...

Independent Hotel Loyalty Program Makes Big Revenue Difference

PALO ALTO, Calif.—A study published in the Cornell Hospitality Report identifies a substantial increase in spend and stay frequency after a guest enrolled in...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
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