Revisiting the Guest Journey to Combat Softening RevPAR
Here’s a piece of advice for hotel operators struggling with a slowdown in revenue growth: Rethink your definition of your guests’ journeys.
By that we...
Egencia Names Top Corporate Hotels for 2019
BELLEVUE, Wash.—Egencia, the business travel arm of Expedia Group, recently announced the winners of this year's "Top 100 Preferred Corporate Hotel" awards program.
With hundreds...
Using Mobile To Improve Traveler Loyalty
The mobile-loving tendencies of today’s consumers—particularly those in their twenties and early thirties known as the Millennial demographic—are dramatically transforming how they go about...
Three Technology Investments Hoteliers Should Consider for 2019
Admit it: When you first unboxed your Amazon Alexa, you thought it was going to change your world.
Your favorite song would begin playing when...
How Hotel Loyalty Programs Started and Why They Stuck
It was IHG that was first to market with an amenity that dramatically impacted the entire industry—the first hotel loyalty program, says William Meyer,...
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Wyndham Hotels & Resorts Reports Q1 2024 Results
PARSIPPANY, New Jersey—Wyndham Hotels & Resorts announced results for the three months ended March 31, 2024. Highlights include:
Global RevPAR grew 1 percent in constant...
This Week’s Comings & Goings
Concord Hospitality announced the appointment of Will Loughran as its new chief operating officer. He will report to Mark Laport, president and CEO. He...
Driftwood Capital Secures Refinancing for Sheraton Park City Hotel
PARK CITY, Utah—Driftwood Capital announced it secured $33 million in refinancing for the Sheraton Park City hotel in Park City, Utah, a 200-key hotel...
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