Tech Buzz

Remember when hotel guests got excited over free HBO and still-in-the-theater movies on pay-per-view? Pete Sears, a 24-year Hyatt veteran, recalls those simpler days....

Smarter WiFi

When the Mandarin Oriental hotel opened in Manhattan in 2003, guests were hardly clamoring for wireless Internet access. But a few years later, Apple...

Flexible and Functional

In today’s high-tech world, more and more hotels are offering business travelers sleek and flexible meeting spaces equipped with the latest technologies. That is...

Television Buying for Guestrooms

In the world of guestroom technology, the television is still a central component in hotel guest satisfaction. Today as the hospitality industry continues to...

Just Like Home

In his blog “Inn-Sane” last summer, Trevor Warner, president of Warner Consulting Group, said about DirecTV’s newest offering to hotels, “DirecTV is introducing the...

2011 Innovators: Vivek Shaiva, Executive VP and CIO, La Quinta Inns & Suites

To get a step ahead of its competition, La Quinta Inns & Suites looked into the future and saw the solution in crisp, clear...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
Kinley Chattanooga

Vision Hospitality Group Adds New Lifestyle Portfolio: Humanist

Chattanooga, Tenn.—Vision Hospitality Group unveiled plans for its newest boutique hospitality brand, Kinley. Kinley will be part of the overarching company’s new Humanist lifestyle...
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