Changing the Channels

Despite the many devices hotel guests bring with them, the television remains the centerpiece of every guestroom. It’s the one thing capable of delivering...
Marriott Hotels introduces This Works amenity product line

Marriott Hotels Roll Out New Personal Hygiene Amenities With This Works

BETHESDA, Md.—This Works is the new personal care amenity provider for Marriott Hotels starting this month. This Works collections, such as In The Zone...
Beers with the GM

Hotel GM Offers a Beer To Build Bonds With Guests

What’s the best way for a guest to get to know a new city? Online reviews by locals and visitors may offer some clues...

Flexible and Functional

In today’s high-tech world, more and more hotels are offering business travelers sleek and flexible meeting spaces equipped with the latest technologies. That is...

Perks Increasingly Expected as the Norm

Overall customer satisfaction has improved for the fourth consecutive year, but a new study from J.D. Power has discovered that as hotel guests increasingly...
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bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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