10 Ideas Driving Kimpton

IHG's purchase of Kimpton makes a lot of sense when you look at how the boutique hotel and restaurant company operates. We shared the...

Keep Birds from Splattering Your Property and Brand

When the iconic red-shingled roof at the Hotel del Coronado in San Diego began to look milky white because of incessant bird splatters, Sonny...

Add Value With the Right Acquisition and Development Strategy

Simon Hallgarten remembers the first time he stepped into the lobby of the Sanderling Resort and Spa in North Carolina’s Outer Banks. “It was late,...

Avoid Being a Target of Room Block Poachers, Pirates

Room block poaching refers to businesses that actively seek to recruit or divert event attendees away from official room blocks and into other hotel...
Housekeeping

Essential Topics to Cover in Daily Pre-Shift Meetings

Pre-shift meetings are a fundamental and indispensable means to convey important info to all housekeeping employees regarding that day’s business and priorities. Here are...

Staying Healthy in the Face of Ebola

Travelers aren’t immune to the fear of Ebola generated by top headlines, so even though the dangers of a serious outbreak in the United...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
Kinley Chattanooga

Vision Hospitality Group Adds New Lifestyle Portfolio: Humanist

Chattanooga, Tenn.—Vision Hospitality Group unveiled plans for its newest boutique hospitality brand, Kinley. Kinley will be part of the overarching company’s new Humanist lifestyle...
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