Bouncing Back After Bed Bugs
The only thing that scares hotel operators more than bed bugs is an empty hotel room, yet the two often go hand in hand....
Tips for Tackling TripAdvisor Reviews
Although there are a myriad of online review sites, TripAdvisor is one of the most influential for guests looking to book hotel reservations. The...
Corralling Group Sales
For some hoteliers, group travel seems like trying to lasso wild horses. Like an unruly herd, the group market continually shifts, heading in one...
Trimming the Fat
When Cambria Suites owners expressed concerns that they weren’t making money on food and beverage, the brand realized it was time to create a...
A More Restful Restroom
Hotel bathrooms have evolved over the years from purely functional spaces to high-tech havens that entice guests to relax and unwind. To stay ahead...