Eliminating Linen and Amenity Theft
Theft of housekeeping supplies is detrimental to the department’s bottom line. Here are some suggestions to help housekeeping managers minimize housekeeping losses.
Keep housekeeping closets...
Music Sounds Better When Guests Listen to What They Really Want
Some guests get away for the weekend, some are in town on business, and some just come for dinner or to watch the game...
My Front Desk Staffers Do Not Get Along
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What do I do if my front desk staffers do not get along?
"Two of my front...
Andrew Firestone’s Three Tips for Flying the Flag of an Acquired Brand
It doesn’t seem like the hotel industry is going to stop consolidating any time soon. Andrew Firestone is a founding partner at StonePark Capital,...
A Forgotten Tool: Improving Lodging Security With Behavioral Detection and Analysis
Last year, a hotel guest in Las Vegas committed the worst mass shooting in U.S. history when he killed 58 people and injured another...
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IHG’s Garner Brand Grows Across Company’s EMEAA Region
LONDON—IHG Hotels & Resorts continued the growth of its newest midscale conversion brand Garner hotels, now available across IHG’s Europe, Middle East, Asia &...
CoStar: U.S. Hotel Rooms Construction Grows Year Over Year
WASHINGTON—The volume of U.S. hotel rooms under construction grew year over year for the first time since June 2023, according to CoStar's March 2024...
Wyndham Business Program Manages Company Travel
PARSIPPANY, New Jersey—Designed for businesses of all types and sizes, the Wyndham Business program manages companies' travel needs with the all-new Wyndham Rewards Business,...
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