10 Traits of an Ideal Revenue Manager
With recent improvements in technology and a focus on acquisition cost, the defining characteristics of today’s ideal revenue manager have changed—and through our work...
The Challenge of Streamlining Supplier Invoice Payments
When it comes to receiving invoices from suppliers—regardless of whether a hotelier runs a small bed and breakfast or a large, multinational hotel chain—suppliers...
Implications of the Rising Cost of Customer Acquisition
On a superficial level, the implications of the rising costs of customer acquisition are easily identified. Increased costs lead to a decline in profitability,...
Rethinking Strategic Revenue Management
The main function of revenue management is to maximize income through operational decision making, primarily around price and inventory control. It has played a...
Beyond Rooms Revenue: Profit Growth Continues, Despite Falling Margins
This year, STR’s host P&L program collected P&L data for over 10,000 hotels globally, with more than half of the sample coming from the...
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3 Ways Hoteliers Can Protect Data With Key Control Solutions
After planning and preparing dream vacations and securing reservations, hotel guests count on the protection and security of their credit card financial data through...
A Louisiana-Style Guest Getaway
Opened in January, the Origin Hotel Baton Rouge, a Wyndham Hotel, is housed in the Baton Rouge Savings & Loan Association Building, which is...
Booking.com: Annual Research Shows New Challenges With Sustainable Travel
AMSTERDAM—Booking.com released research with insights gathered from more than 31,000 travelers across 34 countries and territories, exploring the latest consumer attitudes, priorities, and influences...
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