Flexible Checkout: the Latest Direct Booking Amenity
Hotels continue to test the waters of flexible checkout practices that allow guests to extend their stay beyond the mid-day standard. Two years ago,...
The Do’s and Dont’s of Cleaning Stayover Rooms
When it comes to guests’ personal items, it can be confusing for room attendants to decipher what’s off limits. Here’s a list of do's...
Crowdsourcing is Changing Hotel Design and Marketing
When New York City real estate company Prodigy Network decided to create an extended-stay hotel in Manhattan’s Financial District, it took a non-traditional design...
IHG’s Strong First Quarter Bolstered by the Americas
Kirk Kinsell, InterContinental Hotels Group’s president of the Americas, is sitting in a car in the middle of West London, heading Heathrow airport to...
Hard Rock Hotel Palm Springs Turns to Crowdfunding
Crowdfunding may be one of the hottest trends around, but up to now it hasn’t been relevant in the lodging industry. This could change...