Adjusting to the Role of GM
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I’m a new GM and completely overwhelmed by my responsibilities. How can I get a handle...
Crisis Management
No one in any type of business likes to think about all the things that can go wrong over the course of a day....
AHLA Appoints Chip Rogers as President and CEO
WASHINGTON, D.C.—The American Hotel & Lodging Association (AHLA) announced that Chip Rogers will succeed Katherine Lugar as president and CEO, effective in the new...
Person of the Year
When Mike Deitemeyer was named president and CEO of Interstate Hotels & Resorts in March 2017, he joined a company that already had more...
Defining the 2019 Hotel Lobby
In today’s experience-driven world, one size no longer fits all. Guests want hotels to pay close attention to their individual needs and desires. To...