Unconscious bias

Besting Unconscious Bias

There are several well-known laws in the United States meant to prevent blatant discrimination and ensure equal treatment and consideration of individuals under the...
Hotel Emma, Preferred Hotels & Resorts

TripAdvisor Names the “Most Excellent” Hotel Chains

NEEDHAM, Mass.—TripAdvisor this week announced the "Most Excellent" hotel chains that have the highest percentage of TripAdvisor Certificate of Excellence recipients globally. Now in...
Canopy by Hilton Portland Pearl District

How Canopy by Hilton Identifies ‘It’ Neighborhoods Nationwide

Hilton's neighborhood-centric lifestyle brand has been on the move. After establishing its flagship location in Reykjavik, the brand entered the United States, opening two properties...
Room Attendants

Three Tips for Training New Room Attendants

Guestroom cleaning is labor intensive, repetitive, and requires careful attention to detail. Hence, it is understandable that when training new room attendants, it will...
Hilton Motto Queen Bed

Hilton Creates a Hostel-Inspired Lifestyle Brand: Motto

Hilton today launched Motto, a brand of micro hotels that will be located in prime urban markets around the world. The brand is designed to...
Best Western Plus West Lawrence

Partnering with Local Alumni Associations is a Win-Win Proposition

When the Best Western Plus West Lawrence in Lawrence, Kan., opens its doors in October, it is not going to be hurting for business....
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Four Seasons Hotels and Resort - Fortune Best Companies to Work For

Five Hotel Companies Among Fortune’s 100 Best Companies to Work For

Five hotel companies made the recently released 21st annual Fortune 100 Best Companies to Work For list, which is based on surveyed employee ratings...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Linens

What Are Your True Variable Costs Per Occupied Room?

Knowing the average, actual costs incurred per occupied guestroom enables a manager to make more prudent pricing and marketing decisions and to monitor expenses....
Hotel security

12 Ways To Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
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