Andria Lewis

Andria Lewis embraces customer service as a vital part of how her company runs. As the co-owner, with her husband, Burt, of Lewis Properties,...

Mike Hembree

Oklahoma native Mike Hembree developed his fi rst hotel in 1983 with family investors after working in the restaurant business for many years. Since...

Ketan Patel

Ketan Patel has the hotel business in his blood. He and his family have owned and operated properties for more than 30 years. Together...

Steve Sparks

Steve Sparks opened his first Wingate by Wyndham hotel in Bozeman, Mont., more than a decade ago after selling his travel services company. Now,...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
Kinley Chattanooga

Vision Hospitality Group Adds New Lifestyle Portfolio: Humanist

Chattanooga, Tenn.—Vision Hospitality Group unveiled plans for its newest boutique hospitality brand, Kinley. Kinley will be part of the overarching company’s new Humanist lifestyle...
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