Hospitality House Acquires Hicks Design Group, Adds Foodservice Design Division

NEW YORK—Hospitality House (HH) has acquired Hicks Design Group, adding a Foodservice Planning and Design division to HH's suite of services, which include food-and-beverage-focused...

IBC Hospitality Technologies Integrates with Amazon and PayPal

PHOENIX–IBC Hospitality Technologies has completed integration between IBC’s proprietary software and mobile payment providers Amazon Pay and PayPal. IBC, an OBASA Hospitality company, is a...

Results Released for 2018 Dow Jones Sustainability Indices

S&P Dow Jones Indices (S&P DJI) and RobecoSAM recently announced the results of the annual Dow Jones Sustainability Indices (DJSI) review. The S&P Dow...

Choice to Match American Red Cross Donations for Disaster Recovery

ROCKVILLE, Md.—Choice Hotels International has announced it will match Choice Privileges member donations to the American Red Cross. Members can donate loyalty points that...

Roxy Speech-Enabled In-Room Assistant Partners with Redwood Systems

Roxy, creator of a speech-enabled device built for hotels, has announced a partnership with Redwood Systems Group, a hospitality technology provider and integrator. This partnership will...

Hotel Equities Creates Strategic Alliance with Virtua Partners

ATLANTA—Hotel management and development company, Hotel Equities (HE), has created a strategic alliance with private equity firm, Virtua Partners. Virtua Partners, a global private equity...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
1886 Crescent Hotel

Top 25 Most Haunted Historic Hotels of 2018

WASHINGTON, D.C.—Historic Hotels of America has over 300 hotels with long and storied histories representing over 36 decades in American history. From a former...
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