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Robin McLaughlin

Robin McLaughlin
Robin McLaughlin is associate editor of LODGING.

Kimpton’s 2018 Culinary Trends Forecast

Trying new foods is a top priority for many travelers when they're on the road. These diners are looking for meals that pique their curiosity and present ingredients in a way they've never seen...
front desk

Up-Front Advice about Running the Front Desk

Sometimes, front desk staffers fall short of their duties and need assistance to improve operations. Ashley Gochnauer, general manager of the Kimpton Everly, cites three pieces of advice hoteliers could use to improve front...
Cachet Boutique NYC

Urban Oasis: Cachet Boutique NYC

Asia-Pacific based hotel management company Cachet Hospitality Group has opened their first property in the United States—Cachet Boutique NYC. The property is located in Midtown Manhattan, within walking distance of Hell’s Kitchen, Hudson Yards,...

Six Tips for Pest Prevention at Hotels

Pest infestations can quickly get out of hand—one bug turning into tens, turning into hundreds. However, management and staff can take simple measures to protect a property from infestations. Tim Husen, Technical Services Manager...

Tips and Tricks for PIPs

Experts weigh in on what hoteliers should keep in mind when deciding whether to go through with a PIP. Below are three pieces of advice for hoteliers considering PIPs for their properties. 1. Proper planning...