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Robin McLaughlin

Frances Kiradjian

Checking In With Frances Kiradjian, BLLA Founder

When Frances Kiradjian founded the Boutique & Lifestyle Lodging Association (BLLA) in 2009, she was looking to create a “family” for boutique properties. At the time, booking a boutique hotel could be confusing, and...

Can Technology Stop a Towel Thief?

Loss of towels can cost thousands of extra dollars a year. LODGING recently talked with Towel Tracker CEO Matt Cheng about how his company is taking on this problem in the hospitality industry. How was...
Property Improvement Plans - to PIP or Flip?

To PIP or Flip? The Costs, Benefits of Property Improvement Plans

Hoteliers whose portfolios are mostly composed of branded hotels are familiar with the ins and outs of property improvement plans (PIPs). These PIPs are a simple fact of life for branded hoteliers, but there...
the Albert at Hotel EMC2

Check Out: the Albert Restaurant at Hotel EMC2

Chicago’s Hotel EMC2, an Autograph Collection Hotel, celebrates the junction of art and science in all aspects of its design, food and beverage service, and guest experience. The brainchild of Scott Greenberg, president and...
Radical Innovation-Play Design Hotel

Radical Innovation’s 2017 Finalists Envision a High-Tech Future for Hotels

Radical Innovation, a competition that seeks out-of-the-box concepts in the hospitality sector, announced in June the three finalists who will battle for the 2017 Radical Innovation Award held Oct. 4 at the New Museum...