Robin McLaughlin
Catering to Kids in Hotel F&B
Frozen mozzarella sticks, store-brand macaroni and cheese, overcooked mini burgers, bland spaghetti with butter — kids' menu items served on nondescript white plates are generally what families expect when dining out. Restaurants tend to...
Connection Is Key: Solving Issues Surrounding Hotel WiFi
Roadblocks that impact hotel WiFi connectivity are challenging to mitigate. Bill Gustafson, senior enterprise engineer for hospitality for Aruba, a Hewlett Packard Enterprise company that specializes in networking, weighs in on obstacles that may...
Mystic Marriott Inspired By Local Maritime History
Originally built in 1992, the Mystic Marriott Hotel & Spa recently underwent a major renovation. The lobby, guestrooms, and bar have been completely redesigned to reflect Mystic’s maritime history, and updates to the ballroom,...
Emery: An Autograph Collection Hotel Inside a Former Bank Built in 1906
Overlooking Downtown Minneapolis, Emery—a 10-story Autograph Collection hotel—resides in a building that formerly housed a bank. Originally built in 1906, the building was converted into the Hotel Minneapolis in 2006. Then, in 2017, KHP...
Quiet Space: How Soundproofing Technology Is Stopping Noise in Hotels
Noise complaints are some of the most prominent and consistent grievances in the hotel industry. Guests worry about noisy neighbors, loud children, and sounds from outside that cannot be stopped or asked to be...