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Robert Mandelbaum

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Robert Mandelbaum is Director of Research Information Services for CBRE Hotels Research. CBRE forecast and financial benchmarking reports can be found at pip.cbrehotels.com.

Beating the Budget

Hotel managers achieved the winning formula in 2015—they exceeded their budgeted revenue projections while concurrently spending less than expected to operate their hotels. The result was a 2.2 percent profit surplus compared to budget. As...

USALI Changes Offer New Benchmarks for Hoteliers

Every 10 years or so, the Financial Management Committee (FMC) of the American Hotel & Lodging Association revises the Uniform System of Accounts for the Lodging Industry (USALI). The USALI serves as the industry...

Trends Affecting Attrition and Cancellation Revenue

Historically, if a guest notified a hotel that he would not be checking in at 6 p.m. on the day of arrival, that was usually sufficient to waive any cancellation fees. However, given the...

Full-Service Boutiques Delivering More Growth Than Brands

For the past several years, limited- and select-service hotels have been extremely popular among hotel developers. According to STR, 80 percent of the properties (70 percent of the rooms) that opened in 2015 did...

Revenue Premiums Offset Great Costs in Historic Hotels

When old hotels age gracefully and purposefully, they are able to achieve “grande dame” status. These properties typically compete in the luxury or upper-upscale market segments and frequently outperform the contemporary competition when it...