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Megan Sullivan

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Despite Challenges, Best Western Expands Presence in China

Despite a growing number of challenges facing the Chinese hotel industry, including increasing costs, high employee turnover, and decreases in ADR and occupancy rates, international hospitality companies still see huge growth potential ahead in...

citizenM New York Lobby

The first citizenM hotel in the United States opened in April near Times Square in New York City. Headquartered in Amsterdam, citizenM is known for its offbeat sensibility and emphasis on affordable luxury, technology,...

Using Instagram to Acquire More Customers

Instagram is one of the fastest growing social media platforms. The popular photo-sharing app amassed 150 million monthly users in about three years—two years faster than Facebook and half the time of Twitter, according...

Checking In With Loews CEO Paul Whetsell

After spending more than $250 million in renovations last year, the Loews Hotels & Resorts system is in better shape than ever. Now that all the hard work is out of the way, President...

The Main Ingredients for a Successful Hotel Restaurant

Restaurants play a bigger role than ever before in boutique and lifestyle hotels. And with the right concept, owners can make a healthy profit, said a panel of food and beverage experts at the...