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Ellen Meyer

Incident Reports

The Importance of Incident Reports in Hospitality

The things that can and do go wrong in a hotel can be the stuff of lawsuits and worse, so it behooves hotel management to be fully informed about and prepared to handle such...
Crisis preparedness and crisis management

Crisis Preparedness: Having A Plan of Action for When the Unthinkable Happens

Now chief executive officer and president of RAR Hospitality (RAR), a hotel management and consulting company, Bob Rauch is an internationally recognized hotelier with over 40 years of hospitality-related management experience. During those years,...
Virgin Hotels Chicago

Translating Existing Brand Loyalty to the Hospitality Space

When approached correctly, the lodging industry can be an extremely lucrative business. Newcomers are entering this space all the time, coming from other industries and leveraging their existing business acumen to bring new ideas...

Good Advice: Embracing Workforce Diversity

Kenneth A. Fearn, founder and managing partner of Integrated Capital, LLC, has focused on promoting a diverse hospitality workforce throughout his career. He offers the following advice for hoteliers looking to encourage diversity in...
Navin Dimond

Checking In with Navin C. Dimond

Navin C. Dimond, who founded Stonebridge Companies 25 years ago, serves as its president and CEO, overseeing the company’s development and investment functions from its Denver, Colo., headquarters. He says the positive growth of...