Casey Gale
Texting Guests for Quick Feedback
To entice the all-important millennial demographic, hoteliers are putting their staff with the nimblest fingers to use by engaging with travelers via text message. By employing this quick and easy form of communication, guests...
Capstone Development Founder Listens to His Gut
While most were just trying to stay afloat at the peak of the Great Recession in 2008, Norman Jenkins was busy moving forward, leaving behind a senior vice president position with Marriott International to...
NLRB Decision Casts Large Shadow
The National Labor Relations Board issued a 3-2 decision in the Browning-Ferris Industries of California case on Aug. 27 that expands the definition of “joint employer." It's now defined as two or more employers...
Hospitality Executives Rally for Addiction Awareness
Government officials and hospitality executives joined forces on Sept. 25 in support of Shatterproof, a national organization committed to preventing and spreading awareness for addiction. At the Washington, D.C., event, more than 100 individuals...
Breathing New Life into D.C.’s Landmark Old Post Office
There has been a lot of talk about the Trump name heading to Washington, D.C., these days, and Betsy Hughes, an interior designer with Hirsch Bedner Associates, has found herself on the 2016 bandwagon—and...