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LODGING Staff

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How to Green Your Hotels

To offer your guests a more environmentally responsible night’s sleep, here are some eco-friendly measures to consider for your hotel that go above and beyond a towel and sheet re-use program. There are options...

If You See Something, Say Something

It’s a simple concept that holds all staff members accountable for reporting suspicious behavior; if you see something, say something. If the housekeepers who discarded flight manuals, fake IDs, and disguises at a Newark...

Hotel Security and Anti-Terrorism

Following the attacks of 9/11, Capt. Dave Leonardis, who was Commandant of the New Jersey State Police Academy at the time, instructed his cadets to make their way to the hotels near Newark Liberty...

Proactive Prevention

Someone is walking across a floor, and a moment later that person is feet up in the air and flat on his or her back. Along with the stinging embarrassment and bruised ego, often...

Call Waiting

Look around just about any hotel room and you’ll see items you wouldn’t have 20 years ago: a flat-screen TV, an iPod dock on a clock radio, an Internet port. Now look over at...