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LODGING Staff

LODGING Staff
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60-Second Profile: Alan Villaverde, The Peabody Orlando

Alan Villaverde’s hospitality career officially began in 1971, but he was becoming familiar with the hotel way before that year. Like a lot of hoteliers, Villaverde got his introduction to the industry as a...

4 Questions for Arlene Spiegel, Hospitality Matchmaker

Arlene Spiegel, founder and president of Arlene Spiegel & Associates and Hospitality Matchmaker, is a restaurant, retail, and foodservice consultant, team builder, and a multiple award winner for excellence in hospitality, restaurant, retail operations,...

Gone to the Dogs

Regulations issued in 1991 following the enactment of the Americans with Disabilities Act required that public accommodations (which include restaurants, hotels, retail establishments, theaters, and concert halls) modify their policies, practices, or procedures to...

One Cup at a Time

The quality of a cup of coffee—where the beans are sourced, the style of roast, and how and where it’s brewed—matters to discriminating patrons more than ever. Consumers became more aware of specialty coffee...

Meeting One’s Match

Food and beverage operations, especially restaurants, play an essential role in a hotel’s ability to remain competitive and differentiate itself from other brands in the market.    About a year ago, Hilton Worldwide launched a...
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