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Lodging Staff

Lodging Staff
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The Second Part of the Recovery

As the hotel industry continues to report stronger demand numbers, a recovery becomes more evident. That can be seen when examining the relationship between hotels in urban and suburban locations and how they play...

Taxes and the Deficit

Last year was quite a year for health care reform, tax legislation, change in control of the House of Representatives and the rise of the Tea Party. Oh yes, it was a very political...

Gold Service

Five-star service begins with your employees. Service is more important than ever in a tough, tight, and competitive market. Excellent guest service is not an expense, but an investment. Statistics prove that guests reward...

Test Your Knowledge

The recent regulatory changes to the Americans with Disabilities Act (ADA) have raised many questions. If you’re a general manager or property owner, you should know the answers to the following: ...

Sustainable Style

The sustainable food movement is growing fast—literally. Today, more hotels are introducing fresh farm-to-table elements into their restaurants and incorporating organic foods into their everyday business practice. Enthusiastic chefs and knowledgeable hotel staff are...
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