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How Texting Is Changing Hotels’ Internal Communications

How Texting Is Changing Hotels’ Internal Communications

Communicating with hotel staff while on-property—whether they are on the grounds or in a guestroom—has long been a challenge for hoteliers. Telephones, radios, and email each have their own limitations. Housekeeping staff, for example, aren’t sitting in front of a ...

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Business Travelers Want More Access To Tech On The Road

Business Travelers Want More Access To Tech On The Road

Business travelers are looking for greater access to technology and cross-device integration on the road, according to a survey by Egencia, Expedia’s business travel arm. The fourth edition Egencia Business Travel and Technology Survey was conducted by Northstar, a strategic ...

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Texting Guests for Quick Feedback

Texting Guests for Quick Feedback

To entice the all-important millennial demographic, hoteliers are putting their staff with the nimblest fingers to use by engaging with travelers via text message. By employing this quick and easy form of communication, guests are able to make requests and ...

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