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The Pfister Hotel Launches Augmented Reality Tour

The Pfister Hotel Launches Augmented Reality Tour

MILWAUKEE—Marcus Hotels & Resorts’ flagship property, The Pfister Hotel in Milwaukee, Wis., will be the first hotel in the United States to offer an augmented reality (AR) tour available to guests. To be launched during Milwaukee’s Gallery Night on Oct. ...

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Are Virtual Keys Here to Stay?

Are Virtual Keys Here to Stay?

With added security benefits and lower costs, key cards have proven to be an upgrade over metal keys, but the distribution is still the same. Guests receive the key at the front desk, and if they lose it or get ...

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inGuest by Revinate

inGuest by Revinate

inGuest by Revinate is a comprehensive platform for connecting with guests pre-, during and post stay. With mobile technology at its core, inGuest is designed to extend hotel services to guests, 24/7 and on their terms, driving more touch points ...

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How Much Guest Data Do You Have a Right to Use?

How Much Guest Data Do You Have a Right to Use?

Using big data to gain insights about hotel guests is a relatively new development in the lodging industry. When done right, it can provide actionable intel to hoteliers that can boost room rates and drive more business to loyalty programs ...

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Hyatt Regency Bellevue Adds Tech-Enhanced Lobby

Hyatt Regency Bellevue Adds Tech-Enhanced Lobby

BELLEVUE, Wash.—Hyatt Regency Bellevue, located nine miles from downtown Seattle, announces its most sizeable hotel renovation since the addition of a second tower in 2009. This $5.2-million, three-part project includes completed updates to 381 guestrooms in the Cascade Tower and ...

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