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Voice Recognition Technology in Hotels

Voice Recognition Technology in Hotels

According to industry experts, voice recognition technology—like that leveraged in Amazon’s Echo device or even in the voice-to-text software found in most smartphones—is almost certain to be one of the next big technologies to enter the hospitality space. But how ...

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Labor Leaders Talk Tomorrow’s Technology

Labor Leaders Talk Tomorrow’s Technology

At UniFocus’ Annual Partner Conference, labor leaders discussed what they think technology in the hospitality industry will look like five years from now. Kirk Gautreau, vice president of corporate operations at Towne Park, says: “Signs tell us that we are moving to ...

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Are Guests and Hotels Ready for Chatbots?

Are Guests and Hotels Ready for Chatbots?

Understanding and predicting customers’ online behavior helps travel and hospitality businesses better anticipate and meet guests’ needs. The rise of artificial intelligence (AI) presents an opportunity for hospitality brands to deploy chatbots, automated software that interacts with guests through SMS text or ...

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Enhancing the Guest Experience with LED Technology

Enhancing the Guest Experience with LED Technology

Over the last six to ten years, the hospitality industry has undergone a high-tech transformation as restaurant owners and hoteliers are quickly innovating to keep up with their competitors. Consequently, incorporating advanced technology into the hotel experience has led to ...

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Accenture, Marriott, and 1776 Launch Travel Experience Incubator

Accenture, Marriott, and 1776 Launch Travel Experience Incubator

Washington, D.C.—Accenture Interactive, Marriott International, and startup network 1776 launched the Travel Experience Incubator, a new program designed to discover and foster startups working on innovative technologies and solutions to improve the travel experience. The partnership between Marriott and its official partner, Accenture ...

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