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Opportunities for Innovation: HITEC 2017

Opportunities for Innovation: HITEC 2017

Enthusiasm was high at the Metro Toronto Convention Centre this year for the 45th Annual HITEC show. More than 6,500 attendees from more than 65 countries enjoyed educational sessions, keynote speeches, and visited top hospitality technology companies at the event. ...

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Automating the Front Desk

Automating the Front Desk

Whether through a kiosk, the internet, or a mobile device, self check-in for hotel guests is starting to lighten the load for front desk associates around the world. As this trend catches on, many hotels are making a switch in ...

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The Rise of Indirect Bookings

The Rise of Indirect Bookings

Prior to the digital age, hotels viewed their competitive landscape in a very traditional manner. Their primary competition was with other hotels, generally those that were in their same general geographic vicinity and price range. There were, of course, exceptions ...

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Technology Trends Emerge at HITEC Toronto

Throughout the first full day at HITEC Toronto, a number of technology trends influencing the hotel industry became clear. Beacon technology, casting, and robotics were all hot topics, as was the possibility of combining major hotel software—think PMS, RMS, and ...

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