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Pricing in a Social World

Pricing in a Social World

The advent of online travel agencies (OTAs) ushered in an era of price transparency on a broad scale. Revenue managers suddenly had to pay close attention to their price position relative to the competitive set, adding another variable to complex ...

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Making Mobile Apps Easier

Making Mobile Apps Easier

Are you a hotel that wants to highlight and promote your property and services in a visually dynamic, technologically savvy way? There’s an app for that. Today’s travelers are dependent on mobile devices, and hotels are constantly trying to keep ...

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Establishing a Mobile Strategy

Many hotel brands are so eager to get involved with mobile—mobile marketing, mobile booking, mobile services, etc.—that they don’t stop to consider what that involvement should achieve and what it can offer guests while remaining consistent with their brand goals ...

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Solving the Parking Problem

Hotel owners and managers often view parking as a necessary evil or a source of headaches. However, parking is an essential guest service that can play a significant role in assuring the profitability of a hotel. Parking is usually the ...

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Don’t Disrupt Staff Communications

You may have heard the term “narrowbanding” over the past twenty years and thought it only applies to public safety organizations, manufacturing environments or maybe transportation and logistics companies. In fact, the hospitality industry is directly affected by a narrowbanding ...

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An iPhone for Everyone

In the 2011 fiscal year, Apple sold 72 million iPhones, and the numbers continue to grow each year as the brand’s smartphone technology improves. The popularity of the iPhone and iPad is not lost on hoteliers, and many have integrated ...

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