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Omnichannel Cohesion Through Payments Technology

Omnichannel Cohesion Through Payments Technology

Guests expect a cohesive experience across every channel. Whether it’s at the hotel, online, or on their mobile device, the interaction must be seamless and secure. A critical facet of a hotel’s omnichannel efforts is payment technology. An omnichannel payments ...

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How Texting Programs Improve Hotel Efficiency

How Texting Programs Improve Hotel Efficiency

In the competitive hospitality industry, efficient, convenient technology has become less of an amenity and more of a necessity. Curtis Burdette, general manager at Double JJ Resort chatted with LODGING to share some insight on how SMS text service Maestro helps ...

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What’s Trending in Hotel Technology

What’s Trending in Hotel Technology

Technology is an ever-shifting landscape that has the ability to help or hinder hospitality, depending on how it is applied to the guest experience. Taylor Short, hotel booking analyst for the online technology reviews firm Software Advice, explains where technology ...

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IHG Launches Internet Solution

IHG Launches Internet Solution

ATLANTA—InterContinental Hotels Group (IHG), one of the world’s leading hotel companies, today announces a significant deployment milestone of IHG Connect, its industry-leading guest Internet solution. IHG Connect is on track to be live in 1,500 hotels in the Americas region ...

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Best Western Launches Fresh Website

Best Western Launches Fresh Website

PHOENIX—Best Western Hotels & Resorts today announced the launch of an all-new BestWestern.com. The company’s latest endeavor into optimizing and streamlining customer interactions across all digital channels, the reimagined site incorporates highly visual, interactive elements and responsively adapts to the ...

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