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Using Apps to Improve Hotel Operations

Using Apps to Improve Hotel Operations

Apps can be a great asset to any hotel—they can enable everything from making dinner reservations to booking spa appointments, arranging laundry or dry cleaning, ordering room service, checking-in and checking-out, and, of course, booking accommodations and paying for them. ...

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How to Face Fallout from a Data Breach

How to Face Fallout from a Data Breach

Chris Zoladz founded Navigate LCC, an information protection privacy consultancy, eight years ago to help clients create and refine data breach response plans. According to Zoladz, when a hotel is victim to a cyber attack, it can take anywhere from ...

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Top 10 Hotel Technology Trends to Watch

Top 10 Hotel Technology Trends to Watch

Hotels are exploring innovative technologies to better serve guests throughout their stay and help them remain top of mind with consumers. Chains, in particular, are making large-scale technology investments to enhance their own competitive advantage. With the promise of creating ...

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Voice Recognition Technology in Hotels

Voice Recognition Technology in Hotels

According to industry experts, voice recognition technology—like that leveraged in Amazon’s Echo device or even in the voice-to-text software found in most smartphones—is almost certain to be one of the next big technologies to enter the hospitality space. But how ...

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