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Checking In With Choice’s Janis Cannon and David Pepper

Checking In With Choice’s Janis Cannon and David Pepper

At this year’s Lodging Conference, the LODGING team met with Choice Hotels’ Janis Cannon, senior vice president of upscale brands, and David Pepper, chief development officer, to discuss Choice’s massive Cambria pipeline, the company’s relationship with its developers, and how ...

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Bringing Connectivity to Common Hotel Dead Zones

Bringing Connectivity to Common Hotel Dead Zones

Hotels rely on guest satisfaction. Travelers expect uninterrupted connectivity, and to make guests happy and increase the chances of them rebooking, a hotel must adapt to these growing wireless needs. Though crucial to the guest, it is also imperative to ...

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With Evolving Technology, Smart Thermostats Have More to Offer

With Evolving Technology, Smart Thermostats Have More to Offer

Smart thermostats are getting smarter, incorporating new technology at a dizzying pace. Grant Patterson, product marketing manager for Honeywell Environmental & Energy System Solutions, spoke with LODGING about the role of smart thermostats in hospitality, as well as what hoteliers ...

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Are Robots and Chatbots Ready for the Lodging Industry?

Are Robots and Chatbots Ready for the Lodging Industry?

Physical robots remain relatively uncommon in the hotel industry. Nevertheless, some hotels are experimenting with robots who cook, clean, and greet guests. At the front desk of the Henn-na Hotel in Nagasaki, Japan—described as the world’s first fully-robotic hotel—multi-lingual robots ...

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