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ResortPass Helps Hoteliers Access An Untapped Market

ResortPass Helps Hoteliers Access An Untapped Market

In the summer of 2015, Amanda Szabo founded ResortPass, a company that allows hotels and spas to efficiently provide amenities to day-only guests. In May 2016, she launched the company with one partner hotel—Estancia La Jolla Hotel & Spa in ...

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Using Apps to Improve Hotel Operations

Using Apps to Improve Hotel Operations

Apps can be a great asset to any hotel—they can enable everything from making dinner reservations to booking spa appointments, arranging laundry or dry cleaning, ordering room service, checking-in and checking-out, and, of course, booking accommodations and paying for them. ...

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How to Face Fallout from a Data Breach

How to Face Fallout from a Data Breach

Chris Zoladz founded Navigate LCC, an information protection privacy consultancy, eight years ago to help clients create and refine data breach response plans. According to Zoladz, when a hotel is victim to a cyber attack, it can take anywhere from ...

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Top 10 Hotel Technology Trends to Watch

Top 10 Hotel Technology Trends to Watch

Hotels are exploring innovative technologies to better serve guests throughout their stay and help them remain top of mind with consumers. Chains, in particular, are making large-scale technology investments to enhance their own competitive advantage. With the promise of creating ...

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