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ResortPass Helps Hoteliers Access An Untapped Market

ResortPass Helps Hoteliers Access An Untapped Market

In the summer of 2015, Amanda Szabo founded ResortPass, a company that allows hotels and spas to efficiently provide amenities to day-only guests. In May 2016, she launched the company with one partner hotel—Estancia La Jolla Hotel & Spa in ...

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Here’s How Linen Services Size Hotels Up

Here’s How Linen Services Size Hotels Up

Linen services typically persuade hoteliers to outsource laundry purely on the basis of improving the use of real estate, encouraging hotels to convert the existing on-premises laundry (OPL) into functions that increase hotel revenue, such as a gym, meeting room, ...

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The Online Booking Channel 2.0

The Online Booking Channel 2.0

The relationship between OTAs and their primary breadwinners—hotels—has been closer to one of rivals than business partners. However, both partners must work together effectively to achieve optimal success. Fortunately for hotels, changes in technology and consumer behavior are creating new ...

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When Management Fee Growth Threatens The Profits It Reflects

When Management Fee Growth Threatens The Profits It Reflects

The U.S. lodging industry’s recovery from the depths of the recent recession was characterized by strong growth in rooms revenue (RevPAR) concurrent with strict cost controls. This combination resulted in double-digit growth rates for profits—defined as income before deductions for ...

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