Tag: operations
Playing the Same Game: How Revenue Managers and Sales Are Joining Forces
Sales and revenue management are two departments that seemingly should be a match made in heaven but often find themselves at odds with differing...
Safeguarding Data: Concord Hospitality CIO on Preventing Cybercrime
Unlike building security, cybersecurity is an area where criminals are continually finding new technological means to their ends. Thus, hotel operators must stay up...
Knowland: Nashville Reports Strong Meetings and Events Growth
ARLINGTON, Virginia—Knowland reported Nashville experienced strong growth for meetings and events since last year at 31.5 percent. Las Vegas came in second with 20.3...
The Evolution of Key Control
Managing the distribution and availability of hotel keys to staff is a basic but sometimes underappreciated aspect of building security. Speaking with LODGING, Tim...
A Safer Bet: The Advantages of Advanced Access Control
While staff need to be trained on emergency procedures in case there is an on-property assault or theft, preventing these incidents with strategic access...