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Here’s Where Hotels Spend the Most on Energy

Here’s Where Hotels Spend the Most on Energy

Hoteliers all need their hotels to have enough energy to support guests’ many electronics as well as all hotel operations. As technology and energy consumption grows, it’s becoming more of a concern for hoteliers to make sure that their hotels ...

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Up-Front Advice about Running the Front Desk

Up-Front Advice about Running the Front Desk

Sometimes, front desk staffers fall short of their duties and need assistance to improve operations. Ashley Gochnauer, general manager of the Kimpton Everly, cites three pieces of advice hoteliers could use to improve front desk procedures. 1. One size does ...

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Mobile’s Major Impact on Hospitality

Mobile’s Major Impact on Hospitality

All of the major hotel companies recognize the importance of mobile to their business plan, with many launching proprietary apps that aim to capture a greater share of bookings from potential guests who are glued to their smart phones. Long ...

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