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Online Bookings Up, But So Are Booking Scams

Although online hotel booking numbers continue to grow, a study released in 2015 by AH&LA found that an estimated 15 million hotel bookings are fostered through fraudulent websites and call centers that have no affiliation to the hotel being advertised. ...

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Online, Mobile Bookings Strengthen Hotel Performance

Online, Mobile Bookings Strengthen Hotel Performance

NEW YORK—Hotel industry performance is strengthening, with Q1 2016 revenue per available room (RevPAR) increasing 1 percent year-over-year, fueled by online and mobile bookings. According to data from TravelClick’s North American Distribution Review (NADR), bookings through online travel agents (OTAs), ...

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AH&LA Opposes Expedia-Orbitz Merger

AH&LA Opposes Expedia-Orbitz Merger

The American Hotel & Lodging Association today announced its opposition to Expedia’s pending $1.6 billion acquisition of Orbitz, which is currently being reviewed by the Department of Justice (DOJ). Katherine Lugar, president and CEO of AH&LA, says the association believes ...

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HVS: OTAs Remain a Heavy Burden on Hotel Profit Margins

HVS: OTAs Remain a Heavy Burden on Hotel Profit Margins

LONDON—Online travel agents (OTAs) such as Priceline and Expedia have become ever-more powerful as a result of strategic acquisitions of smaller, regional players with Priceline now controlling 62 percent of the European market, while Expedia holds around 70 percent of ...

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Marriott and TripAdvisor Form Instant Booking Partnership

Marriott and TripAdvisor Form Instant Booking Partnership

Marriott International and TripAdvisor are expanding their partnership and will add Marriott’s global hotel portfolio to the TripAdvisor Instant Booking platform. Starting later this summer, travelers shopping for hotel rooms on TripAdvisor will be able to make a booking at ...

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Rogue Third-Party Booking Sites Cause Challenges

Rogue Third-Party Booking Sites Cause Challenges

After spending hours searching for the perfect accommodation package, a soon-to-be traveler finally settles on a suite with an ocean view. Anxious to nail down her trip details, she hastily clicks “Pay Now.” But when she arrives at the hotel, ...

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