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U.S. Hotel Construction Pipeline Growth Continues

The U.S. hotel construction pipeline has posted nine straight quarters of year-over-year (YOY) growth and recorded increases of at least 10 percent YOY for the last five quarters, Lodging Econometrics reports. The construction pipeline is now at 4,055 projects/503,935 rooms, ...

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Study Finds Racial Discrimination by Airbnb Hosts

A working paper from Harvard Business School has found that Airbnb renters with names that sounded African American had a harder time booking reservations than those with white-sounding names, says Bloomberg Business. Airbnb says it does not support discrimination, citing ...

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AH&LEI Awards Certified Guest Service Property Designation

Orlando, Fla.—The American Hotel & Lodging Educational Institute (AHLEI) has awarded Atmosphere Kanifushi Maldives the Certified Guest Service Property designation. To earn this distinction, the property trained employees with AHLEI’s Guest Service Gold, with 80 employees earning the Certified Guest ...

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Wyndham Settles with FTC Over Poor Data Security Claims

Wyndham Worldwide has agreed to settle Federal Trade Commission charges that alleged its poor data security exposed payment card information of customers in a series of breaches, reports The Washington Post. Under the terms of the proposed settlement, Wyndham must ...

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Booking Direct Leads to Higher Traveler Satisfaction

For U.S. and U.K. corporate travelers, booking directly with an airline or hotel offers a higher level of customer satisfaction than booking with a travel agent or online agency, according to a new study by the Global Business Travel Association. ...

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Terror Attacks Take Toll on Travel Industry

According to MSN, about 10 percent of American travelers have canceled a vacation in response to the recent terror attacks in Paris, Russia, Mali, and San Bernardino, Calif., leading to the loss of about $8.2 billion in travel spending. This ...

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