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How to Handle Thirdhand Smoke

How to Handle Thirdhand Smoke

While some of the largest hotel chains in the United States—along with scores of other chains that are not so large—have gone totally smoke-free, the fact remains that many travelers do smoke and want to stay in a hotel that ...

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An Alternate Approach to Increase Productivity, Morale

An Alternate Approach to Increase Productivity, Morale

On average, a room attendant spends 25 to 30 minutes servicing a standard guestroom. But is there a more efficient and productive way? Consider the possibilities of using a team cleaning approach. Increased productivity and task specialization. When two attendants ...

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Showing Housekeeping Staff Appreciation

Showing Housekeeping Staff Appreciation

Housekeepers are an integral part of the hotel industry, and employee appreciation is a professional form of endearment that not only boosts the morale of the workplace but also the quality of work being produced, with 91 percent of workers ...

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Cart Prepping for Efficiency

Cart Prepping for Efficiency

A well-organized and well-stocked housekeeping cart is the key to efficiency. It enables room attendants to avoid wasting time looking for a cleaning item or making trips back to the linen room for more supplies. The specific amounts of items ...

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Managing the Storeroom Right

Managing the Storeroom Right

When hotels talk about inventory management, it is usually in terms of rooms—you can’t make money without guests in rooms, whether it is a guestroom, meeting room, or ballroom. But let’s step back and think about what it takes to ...

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How to Improve Hotel Indoor Air Quality

How to Improve Hotel Indoor Air Quality

Hospitality facility managers and other industry professionals know that even seemingly insignificant moments can mar someone’s entire stay at a hotel. Yet one of the most important elements of health and comfort is often overlooked by executives and managers: indoor ...

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