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Boosting the Bottom Line with Eco-Friendly Odor Management

Boosting the Bottom Line with Eco-Friendly Odor Management

In the hospitality sector, perception is reality—especially when it comes to cleanliness. Fortunately, many major hotel brands are well-versed in next-generation cleaning practices that are highly effective and ensure guests are in a healthy indoor environment. However, despite intensive cleaning ...

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Best Practices for Keeping Linen Clean

Best Practices for Keeping Linen Clean

Keeping hotel linen such as sheets, blankets, comforters, and towels free of stains is an ongoing challenge given the number of guests that even smaller hotels welcome each year. From spilled room service meals to makeup and even shoe polish, ...

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Don’t ‘Turndown’ What Guests Want

Don’t ‘Turndown’ What Guests Want

Services once considered standard, like chateaubriand carved tableside, a menu featuring aspic, complimentary matches, or even the lobby pay phone bank, are no longer prevalent in our hotel culture. Likewise, turndown service is generally a non-valued amenity that we continue ...

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How to Handle Thirdhand Smoke

How to Handle Thirdhand Smoke

While some of the largest hotel chains in the United States—along with scores of other chains that are not so large—have gone totally smoke-free, the fact remains that many travelers do smoke and want to stay in a hotel that ...

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An Alternate Approach to Increase Productivity, Morale

An Alternate Approach to Increase Productivity, Morale

On average, a room attendant spends 25 to 30 minutes servicing a standard guestroom. But is there a more efficient and productive way? Consider the possibilities of using a team cleaning approach. Increased productivity and task specialization. When two attendants ...

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Showing Housekeeping Staff Appreciation

Showing Housekeeping Staff Appreciation

Housekeepers are an integral part of the hotel industry, and employee appreciation is a professional form of endearment that not only boosts the morale of the workplace but also the quality of work being produced, with 91 percent of workers ...

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