Tag: hotel apps
J.D. Power: Many Hotel Apps and Websites Lag in User Experience
When it comes to customer satisfaction, many hotel apps and websites created by legacy brands are lagging those of OTAs and industry disruptors, according...
J.D. Power: Travel Industry Apps Lag in User Satisfaction
COSTA MESA, Calif.—As travel apps rapidly replace everything from boarding passes to car rental and hotel room keys, many such apps are falling short...
Starwood Introduces SPG App for Google Glass
STAMFORD, Conn.—Developing for Google Glass, Starwood Hotels & Resorts Worldwide has introduced a new SPG app that is the first from a hospitality company...
JW Marriott Launches Experience-Driven App
BETHESDA, Md.—JW Marriott Hotels & Resorts is pleased to announce the launch of CUR8, an experience-oriented app that allows guests to share their favorite...
Best Western Introduces Google Wallet Integration
PHOENIX—Best Western International is streamlining the hotel booking process by working with Google to allow guests to pay for their stay using Google Wallet....