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Can Hotels Use Augmented Reality to Engage Guests?

Can Hotels Use Augmented Reality to Engage Guests?

In the past several years, virtual reality has moved from a niche topic discussed by technology enthusiasts to one eagerly covered in the mainstream media. There is, however, another emerging technology hoteliers should also pay attention to that can provide ...

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Hyatt House Launches New Neighborhood Guides

Hyatt House Launches New Neighborhood Guides

CHICAGO—Hyatt House is bringing the neighborhood a little closer with a new program and offerings designed to help guests feel more like ‘residents’ so they feel part of the local neighborhood from the moment they arrive. New Neighborhood Guides at ...

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Kimpton Revamps Loyalty Program, Website, and Blog

Kimpton Revamps Loyalty Program, Website, and Blog

Kimpton Hotels & Restaurants announced today the launch of Kimpton Karma Rewards, a new loyalty program designed to recognize and reward members beyond stay transactions. Kimpton Karma acknowledges the many ways members interact with the Kimpton brand, in addition to ...

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