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U.S. Consumers Want More Tech in Hotels

U.S. Consumers Want More Tech in Hotels

U.S. consumers are more likely to show up, shop, eat, and stay at businesses that offer more technology and hotels are no exception, according to a recent survey of 1,000 consumers commissioned by commercial tablet and engagement company, Bouncepad. The ...

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Innovation is Key to Winning in the Food and Beverage Space

Innovation is Key to Winning in the Food and Beverage Space

Millennials have quickly taken on an influential role in our consumer market as the group shapes the perceptions, expectations, and purchasing behaviors of surrounding generations—from consumer attitudes to lifestyle choices. Those behaviors are changing the way consumers across the board think ...

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Using Mobile To Improve Traveler Loyalty

Using Mobile To Improve Traveler Loyalty

The mobile-loving tendencies of today’s consumers—particularly those in their twenties and early thirties known as the Millennial demographic—are dramatically transforming how they go about researching and booking their lodging and travel plans. Whereas travelers historically booked their vacations three to ...

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Hotels Confront the Paradox of Personalization

Hotels Confront the Paradox of Personalization

Personalization appears to be the hotel industry’s biggest strategic objective right now, but the reason why it’s so hard to achieve is embedded in the most literal definition of the term. True personalization means many different things to many different ...

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Wyndham Studies What Stresses American Vacationers

Wyndham Studies What Stresses American Vacationers

PARSIPPANY, N.J.—Raising families, navigating jobs, and balancing social commitments are among some of the stressors on Americans’ plates. The result is that 51 percent of U.S. vacationers admit they’re more stressed today compared to a year ago, and it’s causing ...

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Travelers Expecting Better Choices in Loyalty Redemption

Travelers Expecting Better Choices in Loyalty Redemption

SAN FRANCISCO—A survey of over 1,000 airline and hotel loyalty program members across the U.S. from Collinson Latitude, part of Collinson Group, reveals that most travelers expect greater choice and flexibility in how they redeem their loyalty currency. The research ...

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