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Expedia Study Reveals Hotel Guests’ Top Annoyances

Expedia Study Reveals Hotel Guests’ Top Annoyances

BELLEVUE, Wash.—A recent study conducted on behalf of Expedia by Northstar Research Partners takes a deep dive into what behaviors and situations annoy travelers the most. The 2018 Airplane and Hotel Etiquette Study, which included 18,229 respondents across 23 countries, ...

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Using Ambient Scenting to Create a Unique Hotel Experience

Using Ambient Scenting to Create a Unique Hotel Experience

Special additions to a hotel like customized lighting and artificial intelligence make a property unique and compliment the guest experience—even if guests do not notice them. Ambient scenting is one of these elements—while not visible or often noticeable to guests, an original ...

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