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Four Ways To Meet Guests’ Outdoor Charging Needs

Four Ways To Meet Guests’ Outdoor Charging Needs

There’s no doubt about it—hotel guests are spending more time outdoors and in common spaces with their favorite devices in hand. This is especially the case during summer months, when events like weddings, concerts, and conferences are the most frequent. ...

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How Jennifer Brody Earned Her Golden Keys as a Concierge

How Jennifer Brody Earned Her Golden Keys as a Concierge

In April, Jennifer Brody, concierge at The Peninsula Chicago, was awarded the prestigious Young Leader Award at the Les Clefs d’Or International Congress in Seoul, South Korea. The award recognizes and encourages young members to become active participants in the ...

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The Do’s and Don’ts of Music in Hotels

The Do’s and Don’ts of Music in Hotels

Music affects us profoundly. It alters our mood and creates or triggers rich memories. It is no wonder that music in hotels has a big impact on guests. Hotels are in the experience business. From the moment guests check in ...

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